Preventative maintenance, not reactive support...
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O'Message

He who laughs last did not get the joke right away


We have clients that have used OzPro for more than 7 years and had as little as 6 hours total downtime
From as little as $8 per week per computer you can have what you are entitled to, a computer system that works all day everyday
 Your own IT department on call to maintain all your business IT needs
support at a fixed cost.  
OzPro limit the number of clients we support in each region. Clients are protected by a written service level agreement. We guarantee specific key performance indicators such as up-time, response times, service performance, speed and reliability. We even do all your backups!
     
 


What's the difference between OzPro Systems and a "normal" IT support company?

  • OzPro don't fix computers... we manage them! It's not just about computers... its about the way they integrate into your business.
  • If something does go wrong it is in OzPro's best interest to fix the problem and any underlining issues properly the first time and within a specified time frame.
  • Your fixed monthly support fee covers everything to do with your computer system - so it doesn't matter how much work we do on your system, it costs you the same each month.
  • If we don't rectify any issues within a specified time we pay you a penalty.
  • The better and more reliable your system performs, the more cost effective it is for OzPro and your business. Both business have a win win arrangement.
  • OzPro actually limit the number of clients it supports in any given region. This ensures second to none response times to any issue or query (average response time over 6 years is 12 minutes).
  • OzPro Systems strive to become an income to your business, not an expense - in fact nearly all the businesses we currently support have saved more than we have cost them.

The bottom line is
WE WANT YOUR COMPUTERS TO WORK 100% OF THE TIME!
and we'll stop at nothing to make that happen

Feel free to navigate through our site to get a more in depth view of our services

  

 

Some Interesting Facts About Computers in Business

- 45% of all backups DO NOT work
- 10% of a business' gross wages is wasted on computer down time.

OzPro's advanced software development and improved systems management techniques all but mitigate these issues.

 
 
 
 
His ego is your guarantee!
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OzPro Systems Pty Ltd